Refund Policy

30-Day Satisfaction Guarantee

We want you to be fully satisfied with your purchase. If you are not completely satisfied, you can request a return or exchange within 30 days from the date your order is delivered.

Eligibility Requirements

• Products must be unused, unworn, and returned in their original packaging.

• Return requests must be submitted within 30 days of delivery.

• A valid proof of purchase is required.

How to Request a Return

• Email our customer support team at support@trysalka.com and include your order number along with the reason for your return.

• Our support team will send you the necessary return instructions and the correct return address.

• After we receive and inspect the returned product(s), we will proceed with your refund or exchange.

Refunds

• Approved refunds will be sent back to the original payment method used for the purchase.

• Please allow 5–7 business days for the refund to appear in your account.

Exchanges

• Product exchanges depend on current stock availability.

• If the requested replacement item is unavailable, we will issue a refund instead.

Return Shipping Fees

Customers are responsible for the cost of return shipping unless the product was received damaged or defective.

Damaged or Defective Products

If your order arrives damaged or you receive a defective product, please contact us as soon as possible and provide photos showing the issue. We will arrange a replacement or refund at no additional cost.

Non-Returnable Products

Some products, including gift cards and clearance items, may not be eligible for return. Any products that cannot be returned will be clearly identified on the corresponding product page.